Cookie Policy


Roterijstraat 201-203, 8793 Waregem -

What are cookies?

Cookies are small data or text files that websites place on your local computer.Such cookies can have different purposes: for example, you have technical cookies (with your language settings, for example), session cookies (temporary cookies) and tracking cookies (cookies that follow and track your behaviour on the website, in order to provide you with a more optimal user experience). 

A cookie contains a unique code that allows it to recognize your browser during a visit to the website, or to improve your user experience on repeated visits to the platform.

Cookies can be placed by the server of the website that you are visiting, or by a partner with whom this website cooperates. The server of the website can only read the cookies that it has placed itself.  It has no access to other information that is on your computer or mobile device.

The content of a cookie usually consists of the name of the server that has placed the cookie, an expiry date and a unique numeric code.

Cookies generally make the interaction between visitors and the website easier and faster and help visitors navigate between different subsections of the website. Cookies can also be used to personalize the content of the website to the user.

More information about the types of cookies can be found on

DL Chemicals makes use of the following cookies:

  1. Necessary cookies
    These cookies are indispensable to visit our websites and to use certain subsections thereof.  For example, these cookies allow you to navigate between the different subsections of the website or, for example, to fill out forms and join discussions on our platform. Should you refuse these cookies, certain subsections of the website may not work, or will not work optimally. 
  2.  Functional cookies
    “has_js”, langswitch
    The functional cookies are cookies that facilitate the functioning of our websites and make it more pleasant for the visitor and ensure that you get a more personalized surfing experience.  For example, the website makes us of registration or a newsletter. These cookies can be used to recognize you if you visit the website again and save your registration data or remember your preferences that you have indicated on the website. 
  3. Third party cookies
    This website makes us of the following Third-party cookies:
    • Google places cookies for the use of Google Analytics:
      “__utma”, “__utmb”, “__utmc”, “__utmt”, “__utmz”
      Google is based in the US and complies with Privacy Shield.
      Google Analytics is a web analysis tool provided by Google Inc. Google uses the collected data to track and investigate the use of the website, to produce reports and statistics that relate to this website and to share it with other Google services. Google may use the collected data to contextualise and personalize the ads within its own advertisement network. 

      For more information, go to, for opt-out:
    • We use Hotjar to better understand the needs of our users and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users' experience (e.g., how much time they spend on which pages, which links they prefer to click, what users like and dislike, etc.) and this allows us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data about the behavior of our users and their devices. This includes a device's IP address (processed during your session and stored in an unidentified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually prohibited from selling any of the data collected on our behalf.

      For more details, see the 'about Hotjar' section of Hotjar's support site.

Managing cookies

You will be asked to accept our different types of cookies on your first visit to our Website. You can allow or deny cookies category by category. You can change the cookie settings for our Website at any time via the hyperlink at the bottom of our website and thus revoke your consent. 

You can refuse the installation of these cookies by choosing “refuse Cookies” in the pop-up window when using the Website for the first time.

You can refuse the installation of cookies via your browser settings. Disabling cookies could mean that you will not be able to use certain functions of the Website. You will find the method for refusing cookies for the most used browsers on the following website: 

You can also delete the already installed cookies from your computer or mobile device at any time.

If you would like to experience the website without restrictions fully, make sure that cookies are enabled in your browser. To enable cookies, you must execute the following actions:

For browser – Microsoft Internet Explorer

In Internet Explorer, click on ‘Internet Options’ in the ‘Extra’ menu.
On the ‘Privacy’ tab, move the settings slider to ‘low’ or ‘accept all cookies’ (setting above ‘medium’ disables cookies).
Click on ‘OK’.

For browser – Mozilla Firefox

Click on ‘Firefox’ in the upper left corner of your browser and then click on ‘Options’.
On the ‘Privacy’ tab, make sure that the ‘Inform websites that I do not want to be tracked’ is not ticked.
Click on ‘OK’.

For browser – Google Chrome

Click on ‘Extra’ at the top of your browser window and choose ‘Options’.
Click on the ‘Under the Hood’ tab, look for the ‘Privacy’ section and select the ‘Content settings’ button.
Now select ‘Allow local data to be set’.

For browser – Safari

Click on the ‘Cog’ icon at the top of your browser window and select the ‘Preference’ option.
Click on ‘Security’, then tick the option that says: ‘Block third-party cookies and advertising cookies’.
Click ‘Save’. 

Should you still have questions or comments about cookies after reading this Cookie Statement, you can always contact us via

Last updated version: 24/02/2022